Membership Policies

The short version of how memberships work at The Sweat Lab MMA & Fitness. The full terms are in the Membership Agreement you sign when you join. Effective October 28, 2026.

Monthly memberships renew automatically

Monthly memberships renew automatically every month, and we charge your card or bank account on file on the same day each month until you cancel. Your first month and the one-time $40 enrollment fee are charged when you sign up. There is no long-term contract.

How to cancel

Cancel any time, with no cancellation fee: use "Request cancellation" in your member account (Login, top right), email mike@sweatlabnc.com, or give written notice at the front desk. Cancel before your next billing date and you won't be charged again. Your membership stays active through the end of the month you've paid for, and we confirm every cancellation by email.

3-day right to cancel

Under North Carolina law, you can cancel a new membership, pass or package in writing until midnight of the third business day after you sign, and we will return everything you paid, including the enrollment fee, within 30 days.

Freezing your membership

Need a break for an injury, travel or a busy stretch? Freeze instead of cancelling. Tell us the dates; you won't be billed while frozen, and billing restarts on the end date you choose. Your first two freezes each calendar year are free; a third or later freeze in the same year is $25.

Fees

• One-time enrollment fee: $40.
• A 3% processing fee is added to card payments. Bank (ACH) payments have no fee.
• Your monthly rate stays the same as long as your membership stays active.

Refunds

Payments are not refundable, except within the 3-day cancellation period, where North Carolina law requires a refund (for example, if you die or become disabled, move more than eight miles from where you live now and more than 30 miles from the gym, or the gym moves more than eight miles or materially reduces its services), or if we charged you by mistake. Personal training packages follow their own agreement.

Bookings

Please cancel a class booking at least 24 hours ahead if you can't make it.

Questions? Email mike@sweatlabnc.com or call 336-221-4257. See also our Privacy Policy.